At LAXARIAH, we respect your privacy and are committed to protecting the personal information you provide when visiting our website, placing an order, or contacting our customer support team.
1. Information We Collect
We may collect the following information:
- Full name
- Email address
- Phone number
- Billing and shipping addresses
- Order details and purchase history
- Payment transaction information
- Device information, IP address, cookies, and website usage information
2. How We Use Your Information
We use customer information to:
- Process and fulfill orders.
- Arrange shipping and delivery.
- Confirm payments and transactions.
- Provide customer support.
- Handle returns, exchanges, and refunds.
- Send order-related notifications.
- Improve our products, website, and customer experience.
- Send promotional communications where permitted by applicable law.
3. Payment Security
LAXARIAH may offer Cash on Delivery, bank transfer, and online payments through authorized third-party payment service providers.
Online payment information is processed through the relevant payment service provider. LAXARIAH does not intentionally collect or store complete card numbers, CVV codes, or online banking passwords on its own systems.
Payment processing is subject to the security measures and privacy practices of the relevant payment provider.
4. Sharing of Information
We may share necessary customer information with trusted service providers, including:
- Payment processing providers
- Courier and logistics partners
- Website hosting and e-commerce service providers
- Customer support and technical service providers
- Regulatory or legal authorities where required by law
We do not sell customer personal information to third parties.
5. Cookies and Analytics
Our website may use cookies and similar technologies to maintain shopping cart functionality, understand website performance, improve navigation, and support relevant marketing activities.
Customers may manage cookies through their browser settings, although disabling certain cookies may affect website functionality.
6. Data Protection and Retention
We take reasonable organizational and technical measures to protect customer information against unauthorized access, misuse, loss, or disclosure.
We retain personal information only for as long as reasonably necessary for order fulfillment, customer service, legitimate business purposes, and applicable legal obligations.
7. Customer Rights
Customers may contact us to request access to, correction of, or deletion of their personal information, subject to applicable law and legitimate record-retention requirements.
8. Third-Party Services
Our website may contain links to third-party websites or services. Their privacy practices are governed by their respective policies.
9. Policy Updates
LAXARIAH may update this Privacy Policy to reflect changes in our services, technology, business practices, or legal requirements. Updated versions will be published on this website.
10. Contact Information
For privacy-related questions, please contact:
LAXARIAH
Address: 4th Road, Victoria Square, Opposite Bravo Commercial Market, Rawalpindi, Pakistan
Phone: +92 315 5279777
Email: info@laxariah.com
laxariahofficial@gmail.com
Website: https://laxariah.com